Privacy Policy

Effective Date: 27th May, 2025

Yuvira Wellness (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us via our website www.yuvirawellness.com or any of our services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Yuvira Wellness provides holistic healing services, including Reiki, Chakra Balancing, Intuitive Guidance, and other wellness offerings.

If you have any questions about how we handle your personal data, you can contact us at:

📧 Email: info@yuvirawellness.com

2. What Personal Data We Collect

We collect and process the following information:

a. Information You Provide to Us:

Your name
Email address
Phone number
Booking details
Messages or inquiries sent through our website or social media

b. Automatically Collected Data:

IP address
Browser type
Device information
Website usage data via cookies and analytics tools

3. How We Use Your Data

We process your personal information to:

Respond to your enquiries or appointment requests
Provide our wellness services
Send booking confirmations and relevant session updates
Improve and personalise your experience on our website
Comply with legal or regulatory obligations

We do not sell or rent your data to third parties. Your data is only shared with trusted partners who help us deliver our services (such as email providers or booking systems), under strict confidentiality.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

Consent – when you provide clear permission (e.g., subscribing to updates)
Contractual necessity – for fulfilling service bookings
Legal obligation – when we are required by law to keep certain records
Legitimate interests – for improving services, protecting our site, or ensuring smooth operations

5. How Long We Keep Your Data

We retain your data only for as long as necessary to fulfil the purpose for which it was collected. For example:

Booking information: up to 6 years (for accounting or legal purposes)
Email correspondence: up to 2 years unless deleted earlier
Analytics data: retained in aggregate, anonymised form

6. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Correct or update your information
Withdraw your consent at any time (where consent was the legal basis)
Request deletion of your data (“right to be forgotten”)
Restrict or object to certain types of processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please email us at: info@yuvirawellness.com

7. Cookies & Tracking Technologies

Our website uses cookies to improve functionality and understand how users interact with our site. You can control cookie settings via your browser.

For full details, refer to our Cookie Policy (if applicable).

8. Data Security

We take your data security seriously. We use technical and organisational measures such as secure servers, encryption (where applicable), and access controls to keep your data safe.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. Please read their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new effective date. Please check back periodically to stay informed.